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Refund & Return Policy
At Luca + Grey, every candle is hand-poured in small batches using pure beeswax and essential oils.
Scent is personal — and while we do our best to describe each fragrance accurately, we understand it may smell different once experienced in person. As a small business, we do not accept returns or offer refunds based on scent preferences.
If your order arrives damaged or incorrect, please contact us at julio@lucagreycandles.com within 5 days of delivery with photos, and we’ll make it right.
Thank you for supporting a small business that values craftsmanship, clean ingredients, and conscious production.
Warmly,
The Luca + Grey Team